Shipping: We are responsible for damage, loss in transit, or non-delivery if a written claim is received within 45 days from the order date, 30 days from shipment, or 20 days from delivery. Our liability is limited to replacing the merchandise or refunding the purchase price and shipping charges. Any package signed for or verified as delivered will be considered conclusively delivered to your specified address.
Return: At Saksham Gems, we prioritize your satisfaction. You can return items in their original condition within 30 days for an exchange or refund. Returns after 30 days may incur a 50% restocking fee, and we cannot accept returns for altered items or those marked as non-returnable. Shipping and handling fees are nonrefundable, and all items must be returned fully, including appraisals or certificates. Thank you for choosing Saksham Gems!
Shipping: We are responsible for damage, loss in transit, or non-delivery if a written claim is received within 45 days from the order date, 30 days from shipment, or 20 days from delivery. Our liability is limited to replacing the merchandise or refunding the purchase price and shipping charges. Any package signed for or verified as delivered will be considered conclusively delivered to your specified address.
Return: At Saksham Gems, we prioritize your satisfaction. You can return items in their original condition within 30 days for an exchange or refund. Returns after 30 days may incur a 50% restocking fee, and we cannot accept returns for altered items or those marked as non-returnable. Shipping and handling fees are nonrefundable, and all items must be returned fully, including appraisals or certificates. Thank you for choosing Saksham Gems!
