We at sapphirecollection want you to be completely satisfied with your purchase. If you are not totally satisfied, just send it back in its condition “as shipped” to you within 30 days from the date of receipt for an exchange or a refund for the price of the item.
No returns will be allowed and all sales are final after the 30-day return period. In our discretion, items received within 16-30 days of the day of customer’s receipt may be accepted and, if accepted, will be subject to a 50% restocking fee. We are unable to accept or process any returns received by us after 30 days from the date of customer’s original receipt of the item.
Returns are not accepted for any items that have been sized, altered in any manner by another jewelery, or sold as non-returnable.
Shipping and handling fees are nonrefundable. No items other than the ones listed on the front of the invoice may be included in any one return package; inclusion of other items may delay or prevent your refund.
We will not accept partial item returns. The entire item and any accompanying appraisals and/or certificates must be sent back for exchange or refund. Shipping and processing charges are non-refundable.